Recently, we learned of reports of MyFitnessPal users receiving spam at the email address tied to their MyFitnessPal account. We take security and privacy very seriously and as a result, we immediately formed a security task force and hired a professional security firm to conduct a thorough investigation to see whether our systems had been breached.
As of today, here’s what our investigation has yielded: we did not find any evidence that passwords or other personal information were compromised. However, we did find a way through which someone could have obtained user email addresses. We worked quickly to fix the issue, and put several additional security measures in place to help prevent similar incidents in the future. We will continue to be vigilant to protect your information.
As always, please be careful about responding to email communications from people claiming to be employees of MyFitnessPal. In particular, remember that no MyFitnessPal employee will ever ask you for your password or other sensitive information. If you wish to change your MyFitnessPal password, you may easily do so by following these instructions.
We sincerely apologize for any inconvenience this may cause. If you have any questions, please do not hesitate to contact our security team at firstname.lastname@example.org.